If you are working with Global Host Lists, you can select a host.
To connect to an internal computer using Dameware Mini Remote Control: Ensure that you know the connection and authentication method to use to connect with the computer.Ensure that you have the host name or IP address of the computer to which you want to connect.
If you are not an Active Directory administrator, see Install Dameware Mini Remote Control client agent service for alternate ways of deploying the Dameware client service agent.īefore you connect to a computer internal to your network: To install the agent, you must be an administrator of Active Directory. If the computer does not have the agent installed, you are prompted to install it when you try to connect. The agent controls the communication between the technician's computer and the end user's computer. The computer you are connecting to must have the Dameware client service agent installed on it. This topic describes how to use Dameware Mini Remote Control to connect to a user internal to your network. This topic applies to both Remote Support and Mini Remote Control. Connect to an internal computer using Dameware Mini Remote Control
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